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FAQ

Shipping

Vivid Studios Shipping Policy
• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Shipping Times: 5-10 business days (Standard), 2-5 business days (Express), 7-21 business days (International).
• Shipping costs are calculated at checkout, with tracking details sent after your order ships.

Returns

Vivid Studios Return Policy
• Returns are accepted within 30 days of delivery if the item is unworn and in original condition.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• To start a return, contact our support team with your order details.

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